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We have reduced our reservations department by one employee, grown our ADR by 7%, provided better guest service at the front desk –all in the first year of deploying ResEze & using effective yield management.
Press Releases
Guest-Centric Maestro PMS Selected by 3 Multi-Property Groups and 6 Independent Operators for Peak Efficiency, Enhanced Guest Experience and Increased Direct Sales
January 23, 2012 - Markham, ON – NORTHWIND, provider of Maestro™ Enterprise Property Management System announced three multi-property hotel companies and six independent operators selected Maestro hotel software, reservation software, and other fully integrated modules for a total of 9 new installations. NORTHWIND- Maestro PMS is the preferred provider of solutions that increase revenue, streamline operations, and drive online reservations for independent hotels, resorts, and multi-property groups.
Independent Hoteliers Facing Mandated PMS Upgrades Seize Golden Opportunity to Improve Operations and Profitability
December 12, 2011 - Independent operators are taking advantage of vendor-mandated property management system upgrades to review alternative systems that offer more value for their investment. Rather than defaulting to a system upgrade, many independents are evaluating solutions that provide greater mobile versatility, loyalty functionality, and social media marketing capability.
Productivity and Profitability are 2012 Focus for Independents: Maestro PMS Tools and Services Meet Emerging Travel Trends for Operators and Hotel Groups
October 12, 2011 - Savvy Hoteliers are using their insights from 2011 to develop strategies for a successful 2012 by focusing on optimizing and building on their current initiatives to increase guest service, productivity, and boosting the bottom line.
Leading Independent Hoteliers and Industry Experts Network and Share Strategies for Success, Productivity, Guest Experience, and Future of Online Bookings
October 6, 2010 - Markham, ON – October 6, 2010 –
NORTHWIND – Maestro Enables Operators to Increase Revenue with Mobile Presence & Web 2.0 Capability
September 9, 2010 - NORTHWIND, provider of Maestro™ Enterprise Property Management hotel software and reservation software solutions for the industry’s leading independent hotel, resorts, and multi-property groups, announced it is supplying users of Maestro PMS’s ResWave online booking engine with a complete mobile microsite presence to increase revenue from smartphone users and to facilitate greater interaction and booking from Web 2.0 social media channels.
NORTHWIND-Maestro Earns Microsoft Certified Partner Status with Leading Edge Property Management System
August 5, 2010 - NORTHWIND, provider of Maestro™ Enterprise Property Management hotel software and reservation software solutions for the industry’s leading independent hotel, resorts, and multi-property groups, announced it has qualified as a Certified Partner in the Microsoft Partner Network.
Maestro’s All-in-One Solution, Diamond Plus Service Make it PMS of Choice for 16 Independent Hotels, Resorts and Conference Centers in 2Q-2010
July 14, 2010 - NORTHWIND, provider of Maestro Enterprise Property Management hotel software and reservation software solutions for the industry’s leading independent hotel, resorts, and multi-property groups, announced 10 independent resorts and hotel companies with a total of 16 properties selected the Maestro Property Management System to increase revenue, boost staff productivity and guest service, and streamline operations. The 16 new Maestro users were added in 2nd Quarter of 2010.
Getting Social at HITEC: Maestro PMS Unveils ResWave Direct Website Bookings Using Social Media and Mobile
June 16, 2010 - NORTHWIND, provider of Maestro™ Enterprise Property Management hotel software and reservation software solutions for the industry’s leading independent hotel, resorts and multi-property groups, announced the launch of its new mobile-capable ResWave Booking Engine that enables guests to book reservations from virtually any mobile device and the Apple iPad. ResWave Booking Engine enhancements include reservation capability directly from social media sites like Facebook to increase revenue and lower reservation costs.
NORTHWIND Launches Maestro Self-Service Touch Screen Kiosk to Improve Guest Experience, Reduce Costs
May 12, 2010 - NORTHWIND, provider of Maestro™ Enterprise Property Management hotel software and reservation software solutions for the hospitality industry, today announced it implemented its Maestro Self Service Kiosk at the Harvard Faculty Club which uses the Maestro Front Office Suite. Slow check-in has traditionally been a major guest concern, and Maestro’s kiosk helps alleviates this by offering the best functionality in the industry and providing guests with a myriad of additional choices to improve their check-in/check-out process.
Two Leading Independent Multi-Property Companies with 11 Resorts Select Integrated Maestro Enterprise PMS Suite and Expand Guest Self-Serve Online
April 26, 2010 - NORTHWIND, provider of Maestro™ Enterprise Property Management hotel software and reservation software solutions for the hospitality industry, announced today its Maestro Multi-Property Enterprise system was selected to centralize operations, increase guest service, and boost staff productivity for 11 properties operated by two resort companies, Rodd Hotels and Resorts and YMCA of The Rockies.
NORTHWIND Partners With Shift4 To Provide Maestro Users Secure, Cost-Saving Payment Card Processing
April 13, 2010 - NORTHWIND™ and Shift4®, two dominant players in hospitality software and services, have joined forces to offer hoteliers unparalleled security and the ability to utilize any bank or processor that offers the best rates and service without required programming of the property management system (PMS).
Conde Nast Gold List Barnsley Gardens Resort GM Scott Mahr Shares Success Tips After Being Named Outstanding GM by the GHLA
March 29, 2010 - Scott Mahr, general manager of the Barnsley Gardens Resort was named 'Outstanding General Manager' by the Georgia Hotel and Lodging Association during the annual Stars of the Lodging Industry Awards on March 2, 2010. Barnsley Gardens Resort, a Conde' Nast Gold List resort named one of the 'Top 500 Places to Stay in The World,' uses Maestro PMS Enterprise hotel software to streamline its entire operation.
Independent Hotels and Resorts Attract Guests, Increase Revenue Using Social Media and E-Marketing to Promote Direct Website Bookings, Loyalty
March 16, 2010 - For independent hotels and resorts, the era of social media, internet marketing, and fully-integrated direct website online booking software are providing new revenue generating strategies that reach travelers with a message of unique guest experiences and personal service. Independent properties are more effective with social media strategies than large chains burdened with corporate guidelines. Creative independent operators are responding quickly to the evolving needs of guests who are traveling less frequently.
Profitable Business Strategies "Beyond PMS" is Focus of NORTHWIND-Maestro 2010 Users' Conference
February 25, 2010 - NORTHWIND-Maestro PMS, provider of Maestro™ Enterprise Property Management hotel software and reservation software solutions for the hospitality industry, announced today that its 2010 Maestro Users Conference titled Beyond PMS will be held September 20 – 23 at the beautiful Water's Edge Resort and Spa in Westbrook, Connecticut- a true New England experience.
Maestro PMS Clients Honoured in 2010's Most Prestigious Lists Including Conde Nast Gold, Forbes, and AAA 5 Diamond
February 10, 2010 - Top hotel rating services, Conde Nast, American Automobile Association (AAA), Travel+Leisure, TripAdvisor, and Forbes base their reputation on the hotels they name to their awards lists. It is not easy for any property, particularly an independently owned and operated one, to earn Four and Five Diamonds from AAA, a place on the Gold List, or a 'World’s Best Hotels' designation. The ones that do are exceptionally run and consistently deliver the industry's best service. How do they do it? Here are a few of their winning strategies.
Award Winning Independent Luxury Resorts Favor Integrated Maestro PMS to Streamline Operations, Keep Guests Returning, Increase Direct Sales and RevPAR
January 19, 2010 - Independent guest-centric single- and multi-property resort operators have freedom in how they run their businesses, but it is not free. While chain properties have franchise support for their operations, marketing, online presence, and staff productivity, independent resorts rely on their management team's experience and support from their technology partners. When independent operators work with solid tech providers that understand their needs, the result is a resort that is more efficient and profitable than its franchise comp-set.
Top 5 "Most Important Priorities in 2010" for Independent Hoteliers
January 6, 2010 - As independent hoteliers set their 2010 priorities, five operational areas are essential to building a secure and profitable future.
One-of-a-Kind Sparkling Hill Resort and Wellness Hotel Grows Online Bookings Daily for Guests and Groups for Much Anticipated April 2010 Grand Opening
December 10, 2009 - Sparkling Hill Resort and Wellness Hotel, in the majestic Okanagan Valley in Vernon, British Columbia, Canada announced it is accepting online reservations for its much anticipated grand opening in April 2010. The extraordinary Sparkling Hill Resort is a four-season, 152-room destination with a dramatic mountain setting and access to the world championship Predator Ridge Golf Course as well as to both the Silver Star and Big White ski resorts.
21 Independent High-Touch Hotels & Resorts Close 2009 with Focus on Future; Select Maestro PMS to Maximize Revenue, Bring Guests Back and Reduce Costs
December 8, 2009 - NORTHWIND-Maestro PMS, provider of Maestro enterprise Property Management hotel software and resort software solutions for the hospitality industry, announced it wrapped up 2009 by signing 21 new clients, including four multi-property hotel groups.
Maestro PMS Certified for PCI Compliancy, PA-DSS Standards
November 24, 2009 - NORTHWIND-Maestro PMS, provider of Maestro™ enterprise Property Management hotel software and reservation software solutions for the hospitality industry, announced that the PCI Security Standards Council certified the Maestro PMS as fully compliant with the Payment Card Industry's Payment Application Data Security Standard (PA-DSS) and added Maestro to their website List of Validated Payment Applications.
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